Penserra Disclosure Statement
Disclosure of Routing Practices
Please note that the information you are about to view is hosted on the Market Systems, Inc. Web site. Penserra Securities believes the information on the Market Systems, Inc. Web site to be reliable, but cannot guarantee its accuracy. Furthermore, Market Systems, Inc. may have privacy and security practices different from those of Penserra Securities. (This link will launch a separate Web browser window. You will need to close the new window to return to the Penserra Securities’ Web site.)
Investor Protection Principles
- there is no link between compensation for analysts and investment banking;
- there exists a prohibition against any investment banking personnel having input into analyst compensation;
- upon discontinuation of research coverage of a specific company, the firm will disclose the coverage termination and the rationale for such termination;
- the firm will disclose in research reports whether it has received or is entitled to receive any compensation from a covered company over the past 12 months; and
- the firm has established a monitoring process to ensure compliance with these principles
For more information
If you have questions about our business continuity planning, you can contact us at 1-800-456-8850.
Further information may also be found directly at http://brokercheck.finra.org/.
Our yearly financials are available here.
Business Continuity Plan
Penserra Securities LLC has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Penserra’s business continuity plan is designed to permit the firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption. Penserra’s business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business. Penserra’s full BCP plan can be viewed here.
Penserra’s clearing firm, BofA Securities, backs up the firm’s important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, Penserra has been advised by BofA Securities that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within a reasonable amount of time. Customer orders and requests for funds and securities could be delayed during this period.
Contacting Us – If after a significant business disruption you cannot contact us as you usually do at 1-800-456-8850, you should call our alternative number, 925-594-5001 for George Madrigal or 646-459-0581 for Anthony Castelli, you can also go to our web site at penserra.com. If you cannot access us through either of those means, you should contact our clearing firm BofA Securities, at https://www.bofaml.com/content/boaml/en_us/locations.html/#/UnitedStatesCanada or 980-387-5705 for instructions on how it may provide prompt access to funds and securities, enter orders and process other trade-related, cash, and security transfer transactions for your customers.
Significant business disruptions can vary in scope, affecting the firm, its offices and/or locales. Within each of these areas, the severity of the disruption can vary from minimal to severe. In a disruption to a specific Penserra office, the firm will transfer operations to a local site and expect to recover and resume business as quickly as possible. In a disruption affecting a business district, city, or region, Penserra will transfer its operations to a site outside of the affected area, and recover and resume business as quickly as possible. In either situation, Penserra plans to continue conducting business, transferring operations to our clearing firm only if necessary, and notify customers through its website or customer emergency number, 925-594-5001. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.
Information We Collect From time to time, we gain access to your personal information through
- Our interaction with you on the telephone, in person or through e-mail or instant messaging
- Account applications or other forms you complete
- Transactions in your accounts or on your behalf
- Trading tools or other information tools we may make available to you
Information We Disclose
It is Penserra’s policy not to disclose any of your nonpublic personal information to third parties without your consent, unless those parties are providing services or support to us and have agreed to keep your nonpublic personal information confidential. Examples of these parties include the companies we use to clear and settle your trades, perform our internal auditing and maintain our billing system. Your ability to opt-out of any such disclosure can be discussed with Anthony Castelli at 646-459-0581 or at our toll free number 800-456-8850. You may also contact the firm at firstname.lastname@example.org. Even if you cease to transact business with Penserra, we will continue to apply the same protections to your nonpublic personal information as we did when you were an active client.
Protecting Your Information
Penserra protects your nonpublic information from access by third parties by maintaining physical, electronic and procedural safeguards. We limit access to your information to those employees who are trained in the proper handling of nonpublic client information and who need access to the information to perform their job functions.